From Bruce & Jack's to Toole's, the service I have received has been courteous and prompt, and the repairs have been of high quality. All of the staff and management are kind and thoughtful, answer my questions, and go that extra mile that helps when you're handicapped, as I am. My Toyota is old enough to buy booze now, but it's lasted the past few years because these great folks have taken care of us. I'm grateful to be able to rely on a repair shop where I feel I'm being treated fairly and respectfully!