Stockton Auto Repair

3

Like you did before, you proceeded to go beyond what I asked for by inspecting the whole car without getting my approval. This is a bad business practice.

5

Above and beyond expertise!!! Highly recommend!

Thank you Eric!

- Toole's Garage Stockton
1

Had complete so I thaught new air conditioning system pd serious money $1800 with a so called warranty to only find out it don’t work at all then took my Honda accord back to find he Alex wanted to charge me another $1800 to finish the job 3,200 for a new air conditioning system. I was told I should have been offered a kit for the repair. I am a disgruntled customer and have lost all trust in this company tooles garage. I was told I should and I may turn them into the bar association in Sacramento ca. to be investigated. They have now called to try to make it right. Date and time is April 9th 2025 at 2:36pm.

Glad you reached out to us. Alex identified an issue with your compressor that we’ll be repairing on your next visit, and we’re confident you’ll be pleased with the performance of your A/C system once it’s complete. While there were some misunderstandings about the scope and pricing, we took the time to walk through everything with you and offered a solution we believe delivers real value. We stand behind our work with the best warranty in the business — and more importantly, we’re committed to making things right whenever we fall short. We appreciate the opportunity to earn back your trust and look forward to seeing you next week.

- Toole's Garage Stockton
2

$2,600 for fuel pump issue and battery (see image). They’ll fix the problem, but they’ll also catastrophize other “recommended fixes” at astronomical rates. Good salesman, so be careful. I personally walked away from the experience dissatisfied.

Thank you for sharing your feedback. Our team takes pride in thoroughly inspecting each vehicle to ensure it’s safe and reliable, and we share pictures, videos and technician's findings so our customers can make informed decisions. We understand that the total cost and scope of repairs can feel overwhelming, and we never want anyone to walk away feeling pressured or dissatisfied. After reviewing your repair order, I wanted to clarify that we tested and analyzed your starting and charging system, the fuel pump driver module and the PCM control module. We had to drop the fuel tank to inspect the wiring. We removed and replaced the fuel pump, fuel filter and fuel pump relay and inspected the electrical components and then rechecked everything after the repairs. We back our work with a 3 yr/36K mile warranty - the best in the business. Your trust means everything to us, and we’re committed to delivering honest, high-quality service every time. We made note of other items that were needed but understand that you elected to defer those for now. Thank you, and we wish you all the best.

- Toole's Garage Stockton
5

Thank you for the 5-star rating!

- Toole's Garage Stockton
5

Great service and great pricing. Would definitely recommend to others.

5

5

Great Crew!

Great crew + great customers = one spectacular place!

- Toole's Garage Stockton
5

Just barely bout to leave from here but the young man Alex was very helpful and full of knowledge of what he was talking about to help me find issues with my car I definitely recommend give the a go to check your car or fix it

Angelino we are so happy to hear that Alex was able to help you with your vehicle repair! Thank you for the great review!

- Toole's Garage Stockton
5

Thank you Tai for the 5-star review!

- Toole's Garage Stockton
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