First time taking our car to be serviced by Toole's Garage after they bought our family busness, Bruce and Jack Auto Repair. Friendly front desk staff. They offered a ride back home and to be picked up if necessary. Estimate repair invoice was promptly emailed with details of work to be done and suggestions for additional work at a later time. No contact with technicians and the viewing of the shop itself. Changes are expected of course from one business to another. Happy with work done, clean and very efficient. Thank you.