Stockton Auto Repair

DO NOT GO HERE!!!! REALLY! - in short: they'll take your money for a pre-purchase check and miss thousands dollars worth of repairs! long story: I went to Toole's garage on August 8th 2023 for a pre-purchase inspection of a vehicle. They checked if for 1:15 mins, and when I came back they told me that there were only a few minor issues with the car, which were estimated at $1k in repairs. I had personally noticed that the trunk didn't open and it wasn't on the report, so I asked. They told me it was probably a faulty motor (without checking), and that they would send me a quote for it, but shouldn't be more than a couple hundred dollars. Based on their inspection, I bought the car from a dealer without warranty. I drove it home and noticed a noise, so I decided to bring it to my mechanic in Palo Alto to get the minor things fixed and to check the noise. Turns out there's more than the car's worth in repairs necessary. I won't go over the full list, but they're all things that should have absolutely been caught even during a short check (my mechanic found them in 40 minutes) - like for example that the trunk control unit had been taken out of the car or that the oil gasket has a leak. I called Toole's today (August 11th) to ask what we could do, since I bought the car in blind faith that they had done their job right. They were aggressive and refused to do anything other than refund the inspection. I've filed complaints with the Better Business Bureau and Bureau of Automotive repair, and hope they'll hold these guys up to the gross mistakes they made. (See attached photos for the report - that doesn't indicate any of the issues my long trusted mechanic found)

Professional, friendly staff. Very thorough and informative.

Toole's is great. Our car broke down and they squeezed us in. Honest assessment, Clear recommendations, Excellent communication, Friendly staff. Prices similar to our regular repair shop back east. I cannot say enough about how impressed I was with everybody I spoke to - but a special shout out to Trish who listened well and helped problem solve beyond what was required.

They were awesome. Kept me in the loop. Also responding and helpful. Thanks Trish.

Toole's Garage is simply the best. They have great service writers and mechanics. Thank you especially to Doc and Trish!

Shady biz and they stole my handicap placard. Long story. They're just wrong.

I recommend tools garage to everyone they were courteous fast and most of all honest

Little expensive but they get the job done correctly and excellent customer service.

As usual, prompt professional service. Only a 3 day turn around for so much work Tooles did on my car. Fantastic staff all around. Will always come back here. I tell everyone I meet about Tooles. Next will be a tune up. 😁